Original packaging is not included. This information is available at checkout. Cell phones and tablets MUST be restored to factory setting.
Defective items will be credited only after matching the serial number with the one in our records. We record ALL serial numbers and any fraudulent activity will not be tolerated.
We cannot be responsible for lost or damaged packages. Physical damage is not covered. TekReplay is an industry-leading refurbisher of high quality consumer electronics. Since 2008, our company has served thousands of happy customers and we're proud to have delivered the highest level of customer service possible.We take great pride in our dedicated customer service and overall quality of our products.